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Kayaks from Above

Rental Rules & Policies

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Rental Requirements
  • All boat renters must be at least 21 years old

  • All captains must have a valid driver's license.

  • Must have a valid credit card or cash in the amount of $500.00 for a required security deposit for every rental. The deposit will be fully refunded provided that there is no damage to the rental vehicle and that the boat is returned by the scheduled time to our docks.

  • All captains must have a valid boaters license or boating safety certification if they are born after January 1, 1982. If the captain is born before January 1, 1982, then they do not need a boaters license or boating safety certification.

  • If you do not have a boaters license or a boating safety certification, you can take the course here: www.boat-ed.com/pennsylvania This course will get a license that is good for life!

  • We offer a temporary certification course (resort course) here at our facility! This certification is only good for the period of your rental, costs and additional $125.00, and takes about 45 minutes to complete

  • We recommend taking the course through Boat Ed, as it is more in depth about boating safety. However, we understand that time constraints may limit a renter's ability to take the course so we have the resort course as a backup!

Rental Policy
  • Pocono Action Sports has the right to refuse, at its sole discretion, to rent to any person they feel is not qualified to operate the watercraft safely.  This includes if a person does not have the right qualifications by law, or is under the influence of drugs or alcohol.

  • All safety equipment is provided at no additional charge. This includes an anchor.

  • Boat occupancy cannot exceed the boat capacity listed for each boat.

  • Pets are not permitted on our rental boats.

  • Grilling or Barbecuing is not permitted on our rental boats.

  • Rental pricing does not include tax or gas. Renters will be responsible for amount of gas they have used.

  • Rental agreement and boat inspection check-out must be completed by a Pocono Action Sports Staff Member and renter before the rental craft can depart the dock.

  • Upon return, there will be a check-in and inspection of the rental craft.

  • The rental craft is due back by the time specified on the rental agreement. A late fee will be deducted from the security deposit if the boat is returned late.

  • Children and infants count towards the maximum occupancy.

Rental Policy
Cancellation Policy
  • Cancellation-

    • Cancellation policy is based on booking creation date and departure date of rental.

    • CANCELLATIONS MADE WITHIN 24 HOURS OF THE BOOKING CREATION DATE RECEIVE A FULL REFUND, otherwise cancellation refunds follow the policy below. (This excludes your rental if you added the cancellation insurance policy).

  • Refund Schedule:

    • Greater than 1 month prior to departure date: 50% refund

    • 2-4 weeks prior to departure date: 25% refund

    • 1-2 weeks prior to departure date: 15% refund

    • Less than 1 week prior to departure date: 10% refund

    • If the booking is made within 24 hours of rental departure, no refunds will be provided.

  • You can reschedule up to 1 week prior to the start of your reservation based on our availability. That rescheduled booking is not able to be cancelled for a refund of any kind or rescheduled again.

  • Cancelation Insurance:

    • Cancellation insurance gives you the most options in modifying your booking. This will protect you and your rental by giving you the option to cancel up to two days before your rental and receive a full refund. You must cancel by 9:00am two days BEFORE your rental. All cancellations must be made up to two days before your rental. This policy is for the entirety of your booing and can only be used to modify the entirety of your booking. You can purchase this through our add-on menu on your invoice, or give us a call. This is only available at the time of booking.

    • Cancellation Insurance is a non-refundable item.  

  • No Shows:

    • No shows will be charged the full amount of the rental.

  • Inclement Weather:

    • Pennsylvania's summer weather is very unpredictable. We do not offer any kind of refund due to possible inclement weather. In the event that unsafe boating conditions are present at the time of your reservation (pickup), you will be given a rain check which is good for one calendar year due to unsafe boating conditions. Rain alone is NOT considered unsafe boating conditions. Pocono Action Sports holds the right to determine unsafe boating conditions.

Cancellation Policy
Rain Checks
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